International Standard
ISO/IEC 30105-3:2024
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM)
Reference number
ISO/IEC 30105-3:2024
Edición 2
International Standard
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ISO/IEC 30105-3:2024
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Publicado (Edición 2, 2024)

ISO/IEC 30105-3:2024

ISO/IEC 30105-3:2024
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This document specifies a measurement framework (MF) and an organization maturity model (OMM). It provides the overview of how an organization can use the process reference model (PRM) in ISO/IEC 30105-1 and the process assessment model (PAM) in ISO/IEC 30105-2 to measure their capability and maturity levels. It conforms to the requirements of ISO/IEC 33003 and ISO/IEC 33004 and supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.

This document is intended to be used in concurrence with the other parts of the ISO/IEC 30105 series and the assessment approach provided by ISO/IEC 33002 for assessing processes.

Informaciones generales

  •  : Publicado
     : 2024-06
    : Norma Internacional publicada [60.60]
  •  : 2
     : 22
  • ISO/IEC JTC 1/SC 40
  • RSS actualizaciones

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