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ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:

  • organizations seeking sustained success through the implementation of a quality management system;
  • customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
  • organizations seeking confidence in their supply chain that their product and service requirements will be met;
  • organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
  • organizations performing conformity assessments against the requirements of ISO 9001;
  • providers of training, assessment or advice in quality management;
  • developers of related standards.

ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.


Общая информация 

  • Текущий статус
     :  Published
    Дата публикации
     : 2015-09
    Исправленный вариант (Французский)
     : 2015-09
  • Версия
     : 4
  • Технический комитет
     : ISO/TC 176/SC 1 Concepts and terminology
  • ICS
     :
    01.040.03 Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
    03.120.10 Quality management and quality assurance

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