Reference number
ISO 11620:2014
ISO 11620:2014
Information and documentation — Library performance indicators
Edition 3
2014-06
Withdrawn
ISO 11620:2014
56755
Withdrawn (Edition 3, 2014)

Abstract

ISO 11620:2014 is applicable to all types of libraries in all countries. However, not all performance indicators apply to all libraries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator.

Performance indicators can be used for comparison over time within the same library. Comparisons between libraries can also be made, but only with caution. Comparisons between libraries will need to take into account any differences in the constituencies of the libraries and library attributes, with a good understanding of the indicators used, limitations to comparisons, and careful interpretation of the data).

ISO 11620:2014 offers accepted, tested, and publicly accessible (i.e. non-proprietary) methodologies and approaches to measuring a range of library service performance.

General information

  •  : Withdrawn
     : 2014-06
    : Withdrawal of International Standard [95.99]
  •  : 3
     : 100
  • ISO/TC 46/SC 8
    01.140.20 
  • RSS updates

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goal

Got a question?

Check out our Help and Support