Reference number
ISO/IEC 20000-6:2017
ISO/IEC 20000-6:2017
© ISO 2024
International Standard
ISO/IEC 20000-6:2017
Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems
Edition 1
2017-06
2017-06
ISO/IEC 20000-6:2017
64681
Published
(Edition 1, 2017)
This publication was last reviewed and confirmed in 2022.
Therefore this version remains current.
Abstract
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.
