Abstract
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
General information
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Status: PublishedPublication date: 2017-07Stage: International Standard confirmed [90.93]
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Edition: 1Number of pages: 15
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Technical Committee :ISO/IEC JTC 1/SC 38ICS :35.210
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Life cycle
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Now
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00
Preliminary
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10
Proposal
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20
Preparatory
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30
Committee
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40
Enquiry
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50
Approval
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60
Publication
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90
Review
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95
Withdrawal
Amendments
Provide additional content; available for purchase; not included in the text of the existing standard.Under developmentISO/IEC 19086-3:2017/CD Amd 1
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